Business -> Webmail

Making Gmail Work Mar 02, 2005
Google needs to deal with Gmail users' ad blindness before it can make money with Gmail. Ad blindness is a tough problem to tackle, but Gmail's peculiar business model enables an interesting solution.

The Webmail Wars Nov 10, 2004
Microsoft and Yahoo are in a rush to copy Gmail's functionality, but it makes sense for them to copy more than just the interface, and storage quotas. Gmail's business model suits Microsoft and Yahoo even more than it suits Google, and this is what Microsoft and Yahoo will be copying next.

Has Google Blundered with the Gmail Beta? Aug 28, 2004
Google's Gmail service has brought a lot of innovative ideas to the webmail scene, and webmail users are ecstatic about the new functionality. Shockingly, Google is intent on missing out on the financial rewards of the company's hard work.